Privacy Policy

Effective date: January 1, 2025

tandtmemphis.com (the "Site") is owned and operated by T&T Electrical Services. T&T Electrical Services can be contacted at: info@tandtelectricalservices.com

Address: 1634 Sterling Dr. Memphis, TN 38119

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected;

  4. The rights of Site users; and

  5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy; and

  2. The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;

  2. Email address;

  3. Phone number;

  4. Address; and

  5. Fuel source for the generator.


This data may be collected using the following methods:

  1. Online form

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. The data is used to contact people who have questions about generators.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data

to achieve the purposes set out in this Privacy Policy.

Third Parties

We do not sell, rent, trade, or share your personal data with third parties or affiliates for their own marketing or promotional purposes. We share limited data with a small number of service providers and manufacturers, and only where it is necessary to deliver a service you have asked us for:

  1. GENERAC Power Systems

The only data shared in this way is:

  1. Form data

The only purpose for which this data is shared:

  1. By communicating this data, T&T Electrical Services is able to provide customers with an

Extended Limited Warranty for Residential and Commercial Standby Generators.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Other Disclosures

We will not sell, rent, or share your data with other third parties, except in the following cases. Mobile phone numbers and text messaging opt-in or consent data are never included in any of these:

  1. If the law requires it;

  2. If it is required for any legal proceeding;

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

SSL Certificate

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

tyler@tandtmemphis.com or (901) 633-6543

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

  1. Third-Party Cookies

Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

Cookies can make a website more useful and easier to use; Cookies can improve a user's website experience; Recording and analyzing a user's browsing history, including the links they click.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information

If you have any questions, concerns or complaints, you can contact Tyler Therrell, Owner, T&T Electrical Services LLC, at:

tyler@tandtmemphis.com or (901) 633-6543

Text Messaging / SMS Program

T&T Electrical Services LLC operates a text messaging program for its own employees. Employees text a company number, +1 (901) 441-5181, with work questions about job sites, schedules, purchase order numbers and materials, and receive an automated acknowledgement followed by an answer from the company office. This program is not used for marketing and is not offered to customers or to the general public. Participation is voluntary and employees give written consent before their number is added.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Phone numbers collected for this program are used solely to send and receive messages related to this program.

Message frequency varies depending on your questions and our responses. Message and data rates may apply. Reply STOP at any time to stop receiving messages, START to resume, or HELP for support. You can also contact us at tyler@tandtmemphis.com or (901) 633-6543.